How do I return an item?
If you are not pleased with your purchase please call us at 860 649-9775 and we will take care of the problem. We stand behind all of our products and believe you should be satisfied with your purchase.
If we have made an error on your order or it is defective please call us at 860 649-9775 All of are items can be returned for a full refund of the product as long as they are in the original package and not used. The cost of shipping the item back to us is the customers responsibility. Shipping charges are not refundable. Dyes that have been opened are not returnable. If you have bought a dye or polish and they are not the color desired, we will be happy to exchange them for a different color or refund your purchase cost. If you feel that a boot or shoe stretcher is not the correct size, we would be happy to exchange it for a smaller or bigger size or give you a refund for the purchase price. |